FAQ

A virtual assistant (VA) is a professional who provides administrative, technical, or creative support remotely. They help businesses with tasks such as managing emails, scheduling, social media content creation, customer service, and more, depending on your needs.

At Cleverly VA, all of our virtual assistants are part of our team — they work for us directly. Unlike some platforms that only connect you with freelancers, we hire, train, and manage our VAs to ensure high-quality, consistent service.

We offer virtual assistants specializing in a variety of areas including:

• Technical Support
• Social Media Management
• Content Creation
• Administrative Support
• Customer Service
• Project Management
• And more

If you have specific needs, just let us know and we'll match you with an expert from our team.

If you're spending too much time on administrative tasks like email management, scheduling, or customer follow-ups, instead of focusing on growing your business, a virtual assistant can help free up your time. Virtual assistants are ideal for business owners who need support but aren’t ready to hire a full-time employee.

We offer flexible payment options:

• Pay-as-you-go: Ideal for businesses needing assistance for just a few hours a week.
• Project-based: Perfect for one-off projects with defined deliverables.
• Subscriptions: For ongoing, consistent support on a more long-term basis.
  
  Check out our pricing page for details.

We offer a trial period or initial consultation to ensure that the virtual assistant meets your expectations. During this period, you can assess their work and determine if they are a good fit for your business.

Our virtual assistants are skilled in a wide range of administrative tasks, including but not limited to:

• Calendar and email management
• Data entry and file organization
• Client communication
• Social media management
• Customer service follow-ups
• Project management and more

If you have specific needs, we can match you with someone from our team who has the right set of skills for your business.

Yes, we prioritize matching you with virtual assistants who are local to your business to ensure they have relevant cultural context and can better understand your market.

Communication with your virtual assistant can be managed through various channels including email, video calls, instant messaging, or any other method that suits your workflow. We will work with you to set up the most effective communication strategy.

Yes! The assistants that work on our team have been heavily vetted (including background checks!).

To get started, simply email us at info@cleverlyva.com or book a call.